Contact & Customer Support

1. Direct Customer Support Channels

For technical assistance with the Clippr Studio Web App (https://clippr.studio/studio), license key activation, credit quota resets, or billing inquiries:

• Primary Support Email: [email protected] (Monitored 7 days a week; average response time under 4 hours)
• Instant Web Studio Access Portal: https://clippr.studio/studio (Sign in instantly using your Polar.sh purchase email, subscription ID, or license key)

2. Instant Fulfillment & Self-Service Verification

All Clippr AI plans (Clippr Lite, Clippr Creator, and Clippr Pro Studio) are fulfilled automatically and immediately upon checkout:

• Automatic Checkout Redirect: Launches Clippr Studio directly with your session unlocked immediately after Polar.sh payment (`?checkout_id=...`).
• Direct Web Portal (clippr.studio/studio): Enter your purchase email, Polar Subscription ID, or License Key to unlock your monthly GPU rendering credits and S-Tier Viral Vault.

3. Cancellations & Refund Policy

Subscriptions can be managed or cancelled at any time with one click inside your Polar.sh Customer Portal (polar.sh/purchases) or by emailing [email protected]. Unused memberships or technical delivery issues are eligible for prompt full refunds upon request.